JOIN THE FAMILY
JOIN THE FAMILY
join the family bhh volunteer

 

volunteer Opportunities*


Volunteers are the backbone of Boca Helping Hands! The services we provide to the community are possible thanks to the dedicated men, women, and youth who willingly give their time and talents. With many different ways to volunteer, there is something for everyone!

During COVID-19 operations, not all of our typical volunteer opportunities are available.  Please contact our Volunteer Program Manager Denise Furr for more information.  

Our Saturday volunteer slots are full and we currently have a waiting list. 

We do have availability: 

  • Monday-Friday, 8:30AM-12:30PM at our East Boca location
  • 9:30AM-Noon, Monday, Tuesday, Thursday, and Friday in Boynton Beach. 

Applications are being processed in the order in which they are received. Thank you for your patience. - Denise Furr

 

 

Assistant Volunteer

Assist BHH administration with office management! Responsibilities vary but focus on supporting development, marketing, events, PR, and office organization.

Requirements:
Detail Oriented
Proficient Understanding of Windows Computers
Exceptional interpersonal skills needed

The schedule is flexible but needs to be consistent. Monday through Friday from 9am - 5pm.

Pantry Desk Check-In

Check-in clients for the Pantry Bag Program! Look up client names on the computer, give them their remaining number of pantry bags available and their pick-up ticket.

Requirements:
Face-to-face interaction with clients
Comfortable remaining seated for long periods of time
Comfortable using a computer for searching and entering data
Organized to handle sign-in logs

The schedule is flexible but needs to be consistent. Monday through Saturday from 9am - 1pm.

Meat and Produce Packers

Prepare frozen bags of meat and produce! Set up and fill bags.

Requirements:
Must be comfortable standing for long periods of time
Considerable mobility needed
Must be comfortable carrying large boxes from cooler/freezer to packing area

The schedule is flexible but needs to be consistent. Monday through Saturday from 8:30am - 12:30pm.

Front Desk Volunteer

The front desk volunteer works under the supervision of the Front Desk Coordinator. The front desk is the hub of Boca Helping Hands.  It is the first point of contact and first impression for all clients, volunteers, contributors, donors, vendors, and guests.  

Responsibilities:
•    Answer a multi-line phone system, greet and direct clients and guests appropriately
•    Interface with Boca Helping Hands’ CRM computer system
•    Learn and be able to communicate all program descriptions and requirements as well as the referral agencies
•    Assist clients registering for the Pantry Bag Program
•    Make appointments for the Job Mentoring Program
•    Register clients for the Job Mentoring Orientation, ESOL classes, computer classes, and nutrition classes.
•    General filing and copying

Requirements:
The front desk volunteer must have good customer relations skills, computer skills and be able to multi-task.  A friendly, compassionate and professional tone and actions are vital in this volunteer role.  

We are looking for a committed volunteer to serve 2 or more times a week during our food distribution hours (please see locations below). The responsibility of this individual will be to distribute BHH’s medical, dental & behavioral health vouchers for use at the Genesis clinics in Palm Beach County. This is a long term commitment and is an “in person” volunteer opportunity. Training will be provided by the staff at BHH before any shifts are assigned.

The expectation is for someone to be at our locations on the following days and times.

Main – 9 to 12pm, Monday / Wednesday/Friday

Boynton – 10 to 12pm, Tuesday / Friday or Monday / Thursday

Lantana – 1 to 3pm, Saturday

West Boca Raton– 9 to 10:30am, Saturday

Crew Member

Prepare food for the Hot Meal Program! Work with the team leaders to prepare, serve, and clean dishes, pots, pans, etc.

Requirements:
Face-to-face interaction with clients
Hat, hair net, and gloves must be worn at all times
Comfortable standing and moving for long periods of time
Teamwork, flexibility, strong organizational skills, and the ability to work under time pressure

Commitment to a specific day of each week is required. Monday through Saturday from 8am - 1:15pm and Thursdays from 2-6:30pm.

Resource Screener

Register and screen clients for the Pantry Bag Program! Conduct interviews with clients and gather documentation to respond to one-time needs for financial assistance.

Requirements:
Face-to-face interaction with clients
Comfortable remaining seated for long periods of time
Exceptional interpersonal skills needed
Using a computer for search and data entry
(Special training for internal computer program will be given)

The schedule is flexible but needs to be consistent.

Children's Assistance Program (CAP)

Qualify and register clients for CAP! Conduct interviews with potential families, gather the required documentation and work with participating agencies.

Requirements:
Face-to-face interaction with clients
Detail-oriented and meticulous when handling sensitive financial information
Adhere to CAP guidelines
Accurate and timely reporting
Willing to develop a strong working relationship with participating agencies
(Special training for internal computer program will be given)

The schedule is flexible but needs to be consistent.

Meat and Produce Packers

Prepare frozen bags of meat and produce! Set up and fill bags.

Requirements:
Must be comfortable standing for long periods of time
Considerable mobility needed
Must be comfortable carrying large boxes from cooler/freezer to packing area

The schedule is flexible but needs to be consistent. Monday through Saturday from 8:30am - 12:30pm.

Food Recovery Driver

Pick up donated food! Drive to and from specific stores and restaurants (at specific times) to recover food and compete required paperwork.

Requirements:
Must have a valid driver’s license
Must be comfortable using your own transportation for pick-up and drop-off

The schedule is flexible but needs to be consistent.

Pantry Baggers

Fill pantry bags for BHH clients! Setup and fill grocery bags (250 bags per day) alongside a group of volunteers.

Requirements:
Must be comfortable standing for long periods of time
Some mobility needed
Comfortable handling full grocery bags

The schedule is flexible but needs to be consistent. Monday through Saturday from 8:30am – 12:30pm.

Support

Assist volunteers in the Warehouse! Categorize and mark out bar codes. Pack frozen meat and/or fresh produce. Additional warehouse assistance as needed (hygiene kits, food pantry support, etc).

Requirements:
Must be comfortable standing for long periods of time
Some mobility needed

The schedule is flexible but needs to be consistent. Monday through Saturday from 8:30am - 12:30pm.

Pantry Bag Distribution: Set-up Team

Set up tables, canopies, traffic aids, etc. Breakdown location and clean up parking lot after distribution.

Requirements:
Face-to-face with clients
Comfortable being outdoors (rain or shine!)
Considerable mobility needed

The schedule is flexible but needs to be consistent. Saturdays from 8:30-11am.

Pantry Bag Distribution

Distribute Pantry Bags to clients! Fill, set up, and distribute bags of grocery, meat, and produce.

Requirements:
Face-to-face with clients
Comfortable being outdoors (rain or shine!)
Considerable mobility needed

The schedule is flexible but needs to be consistent. Saturdays from 8:30-11am.

Pantry Bag Desk Check-in

Check-in clients for the Pantry Bag Program! Look up client names, give them their remaining number of pantry bags available and their pick-up ticket.

Requirements:
Face-to-face with clients
Comfortable being outdoors (rain or shine!)
Considerable mobility needed

The schedule is flexible but needs to be consistent. Saturdays from 8:30-11am.

 

Important Information


Dress Code: Closed-toe shoes are required. Please arrive on time, neat and clean, wearing suitable clothing. If you are working directly with food, you must wear a baseball cap or hair net. This code is for your safety and the safety of our clients.

Age Requirements: In order to volunteer you must be at least 12 years old  and all minors (under 16 years of age) must be accompanied by a parent.  You must be at least 16 years old to volunteer in any of our drive through operations.    

Other Opportunities: Don't see a job listed that fits your skillset? Please reach out to our Volunteer Program Manager to discuss other potential opportunities.

Orientation Schedule: Volunteer Orientation sessions have been suspended due to COVID-19.  Please view the online orientation videos using the link from the drop-down menu under the Volunteer tab on the home page. 

Volunteer Orientations typically take place once a month from January through October.  A list of upcoming Volunteer Orientations can be found by clicking here! Please note that Volunteer Orientations are not held during the months of November and December.  Volunteer Orientations run approximately (1) hour and are held at Boca Helping Hands Remillard Family Resource Center at 1500 NW 1st Court Boca Raton, FL 33432.

 

HOW TO REGISTER


1. Fill Out Our Waiver: All volunteers must sign a waiver of liability on an annual basis. Volunteers under 18 must have a parent or guardian sign their waiver.

2. Fill out the Volunteer Application.

3. Confirm Your Attendance: The Volunteer Program Manager will email you as opportunities become available.

4. Bring Your Documents: Bring all your completed documents to your Service Day.