FAQ

Our Main East Boca site, The Remillard Family Resource Center, is open Monday - Friday, 9:00 am - 4:00 pm.

The Pantry Bag Program distribution varies in hours and locations. Please click here for more information. Hot meals are available to walk-up clients in East Boca from 10:30 am - 12:30 pm, Monday through Saturday. Drive-Thru hot meals are available in Lake Worth from 4:30 pm - 6:00 pm on Fridays.

Hot meals are distributed Monday through Saturday from 10:30 am - 12:30 pm at our main facility (1500 NW 1st Court, Boca Raton, FL 33432) as well as in Lake Worth at Proclaim Church on Fridays from 4:30 pm - 6:00 pm  (2116 Lantana Rd, Lake Worth, FL 33462). Excluding New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, and Christmas Day.

Yes! The Hot Meal Program is open to anyone wishing to enjoy a hot, nutritious meal. Click here for more information.

Qualifying Florida residents can receive pantry bags filled with perishable and non-perishable groceries through our drive-thru distribution service, available six days a week at five Palm Beach County locations.

Eligibility is available to households with incomes at or below 300% of the current federal poverty guidelines for their household size, as established by the U.S. Department of Agriculture (USDA). Individuals currently enrolled in Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Supplemental Security Income (SSI), or Medicaid automatically qualify.

Registration is completed in person during your first visit. View our Pantry Bag Distribution locations here.

Click here for information on hours and locations.

Please visit our Volunteer Information & Application page here. 

Information about our volunteering availability can be found here. 

Although specific hours are determined by the area you're volunteering in, most shifts are approximately 4 hours. 

Our volunteer opportunities are always changing - a current list can be found by clicking here.

Volunteer orientations can be scheduled through our Volunteer Program Manager, Erika Hawn, at Erika@BocaHelpingHands.org or by calling (561) 417-0913 ext. 214. 

Absolutely. That said, children 15 and younger must have a parent on site with them.

Boca Helping Hands does not offer shelter or housing assistance. We recommend 2-1-1 Palm Beach for a list of facilities and resources. 

You will find a list of foods that we use in our pantry program here. Any of these items would be greatly appreciated; however, cereal, pasta, and rice are always in need.

Donations can be dropped off at our main East Boca facility during the following hours: 

Monday - Saturday (8:30 am - 3:00 pm)

Please do not drop off food outside of the doors outside of these hours. 

Any cooked foods must have been prepared by a restaurant or caterer that receives regular health inspections and must be “non-plated” leftovers that have been properly stored and transported (refrigerated/frozen). Foods that have been out of refrigeration for more than 4 hours cannot be accepted.

We accept hygiene items such as shampoo, body wash, bar soap, shaving cream, razors, toothbrushes and toothpaste. We do not accept clothing of any kind nor do we accept any other household or kitchen related items.

We do not accept homemade prepared foods, frozen foods not in their original package, or opened/partially used foods including boxed or dried non-perishables. We also prefer not to receive glass jars if possible. 

At this time we do not accept donations of clothing or furniture. 

We provide limited financial assistance to qualifying residents in crisis. Please click here for more information and qualifications.