FAQ

Below please find a list of Frequently Asked Questions. If the answer to your question isn't here, feel free to call us directly at (561) 417-0913. 

The Remillard Family Resource Center is open Monday - Friday, 9:00am - 4:00pm. However, at this time there are no appointments or in person meetings due to COVID-19.  Visit our Resource Center Page here

We are only offering drive-thru services at this time. The Boca Helping Hands Pantry Bag Program distribution is from 9:00am - 12:30pm, Monday through Saturday. Hot meals are served in to go containers from 11:00am - 12:30pm. 

Hot meals are distributed Monday through Saturday from 11am - 12:30pm in our drive-thru at our main facility, 1500 NW 1st Court, Boca Raton, FL 33432 (excluding major holidays). 

Yes! The Hot Meal Program is open to anyone wishing to enjoy a hot, nutritious meal. 

The Pantry Bag Program is open to qualifying Palm Beach County residents who are living at or below the poverty line. 

To enroll, please visit one of our Pantry Bag distribution locations found here

The locations and hours of operation can be found by clicking here

Please visit our Volunteer Information & Application page here

Information about our volunteering availability can be found here

Although specific hours are determined by the area you're volunteering in, most shifts are approximately 4 hours. 

Our Volunteer Opportunities are always changing - a current list can be found by clicking here.

Volunteer Orientations are typically held once a month in person, however due to COVID-19 we have transitioned into online orientation videos that can be found here

Absolutely. That said, children 15 and younger must have a parent on site with them.

Boca Helping Hands does not offer shelter or housing assistance. We recommend 2-1-1 Palm Beach for a list of facilities and resources. 

You will find a list of foods that we use in our pantry program here. Any of these items would be greatly appreciated, however, cereal, pasta and rice are always in need.

Donations can be dropped off at our main facility during the following hours: 

Monday - Friday (8:30am - 3:30pm)
Saturday (9am - 12pm)

Please do not drop off food outside of the doors outside of these hours. 

Any cooked foods must have been prepared by a restaurant or caterer that receives regular health inspections and must be “non-plated” leftovers that have been properly stored and transported (refrigerated/frozen). Foods that have been out of refrigeration for more than 4 hours cannot be accepted.

We accept hygiene items such as shampoo, body wash, bar soap, shaving cream, razors, toothbrushes and toothpaste. We do not accept clothing of any kind nor do we accept any other household or kitchen related items.

We do not accept homemade prepared foods, frozen foods not in their original package, or opened/partially used foods including boxed or dried non-perishables. We also prefer not to receive glass jars if possible. 

At this time we do not accept donations of clothing or furniture. 

Please visit our Resource Center page here for more information and qualifications. 

Please visit our Resource Center page here for more information and qualifications. 

At this time, this service is temporarily suspended due to COVID-19. Visit our Bus Pass Program page here for details and updates.