FAQ

The Remillard Family Resource Center is open Monday - Friday, 9:00 am - 4:00 pm. However, at this time there are no appointments or in-person meetings due to COVID-19. 

We are only offering drive-thru services at this time. The Pantry Bag Program distribution varies in hours and locations, please click here for more information. Hot meals are served in to-go containers at our main facility in East Boca on Monday through Friday from 11:00 am - 12:30 pm and in Lake Worth on Fridays from 4:30 pm - 6:00 pm. 

Hot meals are distributed Monday through Saturday from 11:00 am - 12:30 pm in our drive-thru at our main facility (1500 NW 1st Court, Boca Raton, FL 33432) as well as in Lake Worth at Proclaim Church on Fridays from 4:30 pm - 6:00 pm  (2116 Lantana Rd, Lake Worth, FL 33462). Excluding major holidays.

Yes! The Hot Meal Program is open to anyone wishing to enjoy a hot, nutritious meal. Click here for more information.

The Pantry Bag Program is open to qualifying Palm Beach County residents who are living at or below the poverty line. Click here for more information. 

To enroll, please visit one of our Pantry Bag distribution locations found here. 

Click here for information on hours and locations.

Please visit our Volunteer Information & Application page here. 

Information about our volunteering availability can be found here. 

Although specific hours are determined by the area you're volunteering in, most shifts are approximately 4 hours. 

Our volunteer opportunities are always changing - a current list can be found by clicking here.

Volunteer Orientations are typically held once a month in person, however, due to COVID-19, we have transitioned into an online orientation video that can be found here. 

Absolutely. That said, children 15 and younger must have a parent on site with them.

Boca Helping Hands does not offer shelter or housing assistance. We recommend 2-1-1 Palm Beach for a list of facilities and resources. 

You will find a list of foods that we use in our pantry program here. Any of these items would be greatly appreciated, however, cereal, pasta and rice are always in need.

Donations can be dropped off at our main facility during the following hours: 

Monday - Friday (8:30 am - 3:30 pm)

Saturday (9:00 am - 12:00pm)

Please do not drop off food outside of the doors outside of these hours. 

Any cooked foods must have been prepared by a restaurant or caterer that receives regular health inspections and must be “non-plated” leftovers that have been properly stored and transported (refrigerated/frozen). Foods that have been out of refrigeration for more than 4 hours cannot be accepted.

We accept hygiene items such as shampoo, body wash, bar soap, shaving cream, razors, toothbrushes and toothpaste. We do not accept clothing of any kind nor do we accept any other household or kitchen related items.

We do not accept homemade prepared foods, frozen foods not in their original package, or opened/partially used foods including boxed or dried non-perishables. We also prefer not to receive glass jars if possible. 

At this time we do not accept donations of clothing or furniture. 

Please click here for more information and qualifications. 

Please click here for more information and qualifications. 

Through the Palm Tran TD Program, discounted bus passes are available to qualified residents. Individuals must provide a photo ID and proof of income. Eligible individuals can purchase a monthly pass at the discounted rate of $15 or $20 (depending on income) or a daily pass for $1.50.