Communications Specialist

Job Description:

Communications Specialist

Description:

The Communications Specialist is responsible for creating compelling content that will sustain awareness and support for BHH and its programs among internal and external audiences, including for social media, the website, newsletters, email communications, and printed collateral materials. This role is responsible for developing monthly social media content calendars; creating graphic/photographic and written content; regularly scheduling, posting, and updating content on social media and the website; and generating email and printed newsletters.

The right candidate will have strong attention to detail a positive attitude, and values brainstorming and collaborating with a team.

The Communications Specialist will report to the Communications and Marketing Manager and Executive Director in their absence. 

Responsibilities:

• Creates compelling content that will build and sustain awareness and support for BHH, its fundraising activities, and its programs among internal and external audiences.
• Coordinates social communication with audiences. Stays apprised of and attends relevant on and off-site BHH events and activities as needed to photograph and document programs, initiatives, and day-to-day operations on social media.
• Serves as the media contact, working with team members to prepare messages, conduct interviews, coordinate media inquiries, edit press releases and pitches to ensure consistent and accurate coverage of the organization’s mission, vision, identity, and needs.
• Creates and updates content calendars for daily posting on social networks.
• Brand reputation management, including responding to questions and comments.
• Assists with website management, including service and operation updates, adding blog posts, media clips, program statistics, and campaign and event landing pages.
• Creates digital and print graphic design for internal and external communications.
• Writes stories and conducts interviews regularly with staff, volunteers, students, clients, and donors for stories to be included in monthly e-newsletters, print quarterly newsletters, and social media.
• Update content for advertising, direct marketing (e.g., mailings), digital marketing (e.g., targeted emails, mass e-blasts including monthly e-newsletter, social media), collateral production, and sponsor recognition.
• Creates monthly e-newsletters for our organic email audience.
• Maintains and organizes the BHH photo archive on Dropbox. 

Qualifications:

• Bachelor’s Degree preferred
• Be licensed to drive a vehicle.
• Excellent communication and writing skills – AP-style familiarity is a plus.
• 2+ years of experience managing social media accounts, including Facebook Pages, Instagram for Business, LinkedIn Pages, Twitter, and YouTube. Experience with Hootsuite a plus.
• Experience in graphic design using Photoshop, InDesign, Canva, or other.
• Web management experience
• Has a basic knowledge of photography and an understanding of what makes for a good photo.
• Working knowledge of Facebook Manager, ad management, and Google Analytics preferred.
• Constant Contact and project management experience a plus.
• Non-profit experience a plus
• Local candidates only 

Job Classification: Full-time, Salary, Exempt

Candidates please send a resume and cover letter to Communications and Marketing Manager at TaraK@BocaHelpingHands.org