In 2019, Dominique L., a Deerfield Beach native discovered Boca Helping Hands (BHH) while searching for medical coding programs online. With a background as a part-time gate attendant, she sought a career shift into the medical field without direct patient interaction. Boca Helping Hands’ Medical Billing and Coding program seemed like the perfect opportunity.
After enrolling, she quickly embraced the coursework. Reflecting on her experience, she mentioned, “we received the syllabus on the first day, and I knew I was on the right path.” In June 2021, after completing the program and earning her certification, she secured a position as a Healthcare Effectiveness Data and Information Set (HEDIS) Coordinator/ Billing coordinator at Genesis Community Health, with guidance and support from BHH’s Job Mentoring services.